iTop Free CMDB Software
IT Service Management Solution With Rich Stack Of Plugins
iTop is a change and configuration management software with powerful features such as configurable notifications, data Import/export RESTful interface, and more.
Overview
iTop is a free open source CMDB tool. It is highly flexible and can adapt to the needs and processes. It is secure and provides data confidentiality. This IT change management software offers is designed to manage complex and shared infrastructure. Further, this incident management solution helps organizations to analyze the incident or any change. iTop is used to monitor various services, contracts, and customers. However, this CMDB software provides customizable workflows for the execution of processes and configurations.
The CMDB dashboard is highly intuitive and customizable. In fact, every team member can modify their dashboard according to their tasks. In addition, this IT service management solution offers a user portal where users can track the progress of service requests. Moreover, users can consult the knowledge base for self-help to resolve issues. Above all, this free tool offers problem management, data synchronization, configurable notifications, and change management.
iTop is mainly written in PHP along with input from other languages such as JavaScript, HTML, and CSS. Therefore, this open source CMDB tool comes with detailed documentation regarding development and deployment.
Features
Foreman has an excellent feature list and some of them are:
- Import/Export
- REST API
- Incident Management
- Change Management
- Customizable Dashboard
- Problem Management
- Self-Help Features
- Cross-Platform
- Assets Documentation
Installation
once all the pre-requisites are installed, visit this configuration page.
After that, run the following command to clone the source code:
git clone https://github.com/Combodo/iTop.git
Then, make sure that you have a properly configured instance of Apache/PHP running.
Now, unpack the content of the “web” directory in a directory served by your web server (for example /var/www/html/itop on Linux or C:\inetpub\wwwroot\itop on Windows/IIS).
Finally, open the URL corresponding to the directory where the files have been unpacked (for example http://localhost/itop) and follow the installation instructions.
FAQs
What is iTop system?
iTop stands for IT Operational Portal. In addition, it is designed to manage the digital & physical assets, shared infrastructure and relevant services.
What is iTop used for?
iTop is an open source CMDB tool for managing hardware, software, contracts, and services. Moreover, it offers powerful features self-hosting capabilities, and a customizable dashboard.
How do I install iTop?
- download the iTop package from Sourceforge
- Configure the PHP and MySQL
- Launch the installation wizard and complete the process
How good is iTop?
This change and configuration management software is highly adaptable and extensible. Further, it provides a RESTful interface for third-party integrations and assets documentation.
What is Combodo?
In fact, Combodo is an editor of ITSM open source solutions and offers three solutions: iTop, TeemIP and ITSM designer.
